Mon to Fri: 10.30am – 7.30pm
Sat & Sun: 10am – 8pm

Frequently Asked Questions

Can’t find what you’re looking for? Here are some of our most frequently asked questions to help you out!
You can also browse the Foot Conditions to find out more.

About our services

You can choose one of the following exchange options:

  1. Exchange your item for different size/color
  2. Replacement for wrong or defective item sent

Standard Mail (Non- Registered): $3

Tracked Delivery: $4.99

3 – 7 business days. We pack your order by hand to make sure that everything is correct. If you need something faster, let us know.

I’m sorry that we don’t accept the return, but we do accept the exchange. Send us an email  or call +65 8811 7258 if you want to voice up the issues.

Your order cannot be cancelled once you have made the payment. However, we do offer exchanges.

Still have questions in your mind? Call +65 8811 7258 or drop us an email , we will get back to you promptly.

Book your appointment via

Phone call: +65 8811 7258

Online Booking:

Yes, all our outlets are wheelchair accessible. 

Foot scan and consultation typically lasts 20 – 30 minutes. 

Our specialist will analyze your arch type and foot condition. After the foot scan assessment, we will provide suggestions and advice depending on your foot issues. And you can try on the products on the spot to find the most suitable one for you.

Not sure what you need?

Speak to our FeetCare specialists
today for a free foot assessment.

or simply contact us to book

+65 8811 7258