Mon to Fri: 10.30am – 7.30pm
Sat & Sun: 10am – 8pm

Frequently Asked Questions

Can’t find what you’re looking for? Here are some of our most frequently asked questions to help you out!
You can also browse the Foot Conditions to find out more.

About our services

You can choose one of the following exchange options:

  1. Exchange your item for different size/color
  2. Replacement for wrong or defective item sent

Standard Mail (Non- Registered): $3

Tracked Delivery: $4.99

3 – 7 business days. We pack your order by hand to make sure that everything is correct. If you need something faster, let us know.

I’m sorry that we don’t accept the return, but we do accept the exchange. Send us an email  or call +6542 0254 if you want to voice up the issues.

Your order cannot be cancelled once you have made the payment. However, we do offer exchanges.

Still have questions in your mind? Call +6542 0254 or drop us an email , we will get back to you promptly.

Book your appointment via

Phone call: +6542 0254

Online Booking:

Sunshine Plaza Outlet – No

Beauty World Centre – Yes

How long is the foot scan process?

Duration vary depending on your foot conditions.

For Heel Pain customers: 45 mins

For Bunion customers: 1 hour

Our feet specialist analyzes your arch type and foot condition. After the foot scan assessment, we would provide suggestions and advice depends on your foot issues.


Not sure what you need?

Speak to our FeetCare specialists
today for a free foot assessment.

or simply contact us to book

+65 8811 7258